Decoding Call Center Pricing: A Comprehensive Guide
Understanding Call Center Pricing Models
To navigate the world of call center pricing, it's essential to comprehend the various pricing models available:
1. Per-Minute Pricing
Per-minute pricing is a common model where you pay based on the total minutes your agents spend on calls. This model is ideal for businesses with fluctuating call volumes.
2. Per-Call Pricing
Per-call pricing, as the name...
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